* downloaded sysprep - http://support.microsoft.com/kb/838080
* found these instructions: http://technet.microsoft.com/en-us/library/bb457067.aspx?SA_CE=VIR-MAP-W...
* extracted setupmgr, sysprep and setupcl from the cab file that i downloaded
* used setupmgr to create sysprep.inf file - automates some of the setup like registration number, computer name, owner and company name, time zone, network config, etc
* ran sysprep GUI tool, chose "Use Mini-Setup" so that sysprep.inf will be used
* had to choose factory or reseal, so chose reseal
* sysprep worked, system shut down