Palante Technology Cooperative is seeking a new worker to join our cooperative! We are looking for someone who is passionate about supporting nonprofit social justice organizations in meeting their technology goals. The new worker will join our web team, providing remote support and maintenance to clients across the country.
Applications will be accepted on a rolling basis until the position has been filled.
Who We Are
Palante Tech is a worker cooperative that provides tech services to progressive nonprofit, social justice, activist and community organizations. Over the years, in our individual and collective work, we've developed a deep understanding of nonprofit tech needs and the expertise required to meet them. Each of us has also been long involved with activism and organizing in non-technological capacities. This breadth of experience allows us to provide services that are tailored to meet the specific needs of nonprofit community organizations.
Palante is currently composed of seven worker-owners living around the US. You can find out more about each of us on our website at https://palantetech.coop/about.
Wages and Benefits
All Palante workers are paid at the same hourly rate of $36.50, plus patronage if they become worker-owners after 9-to-12 months of successful onboarding. We typically consider 30 hours/week to be full time. Professional development and community involvement of various sorts are also paid; we encourage workers to seek out opportunities! We offer 11 paid holidays per year, with paid vacation and health time accruing per hour worked. We offer health, dental, vision, and disability insurance to all workers, as well as an FSA, paid parental and family leave, and paid bereavement time. Workers are eligible for a paid sabbatical after 8 years of working at the coop. We have a strong commitment to collective accountability, treating each other well, and ensuring that each worker is able to lead a healthy, fulfilling, and balanced life. You can read more about our cooperative values at https://palantetech.coop/our-values.
Our Worker Cooperative
As a member of our worker cooperative you will participate in the day-to-day business of Palante Tech: prospecting for new work, managing projects and clients, helping with billing and bookkeeping, and making business decisions via consensus at our weekly meetings. We have many areas of work and we encourage all workers to learn about them all and branch out into other areas. All Palante Tech workers are candidates for worker ownership of the cooperative; one of the benefits of ownership is patronage, or a share in the company profits based on a worker's percentage of the total hours worked. You can read this piece from 2016 for more information on what it's like to work at our coop.
Who We're Looking For
Palante is looking for someone who has a well-rounded set of professional and technical skills and is good at learning new skills. We prefer that you have experience with working remotely and independently; you should be comfortable with a high amount of communication via phone, video, email, chat and an online project management system. Ideal candidates will share our commitment to working with progressive and social justice nonprofits and community organizations.
Your primary role will be to serve as a support technician for our web clients. You will provide direct support to clients using Backdrop, Drupal, WordPress and CiviCRM. This work includes troubleshooting bugs and responding to client support requests; developing custom functionality as required; maintaining the software by applying updates; answering client questions about CMS and CRM functionality; and advising on workflows. You will also have opportunities to explore and learn other portions of Palante's work.
This is a full time position with flexibility around schedules and exact numbers of hours.
The ideal candidate has the following qualities/skills:
- Proficiency in problem analysis, troubleshooting, and debugging technical issues;
- Good communication skills (written and verbal) with careful attention to detail;
- Able to work independently, with minimal supervision, as well as be part of a team;
- Talent for explaining technical problems and solutions patiently to non-technical folks in a way that's accessible;
- Experience with Apache, Linux, PHP and MySQL; or equivalent stack experience and willingness to learn LAMP stack.
- Experience with Backdrop, Drupal, WordPress or similar content management systems.
- Experience with git;
- Familiarity with APIs and developing new functionality with an API;
Nice to have skills/experience:
- Experience with automation and testing frameworks;
- Experience with project management for web or similar projects;
- Experience with migrating content from one CMS installation to another;
- Familiarity or involvement with open source project development and communities;
- Experience and skill with CiviCRM, or equivalent experience with database administration, management, analysis and integration of similar constituent relationship management systems.
- Understanding of or experience with working within cooperatives;
- Experience with organizational or business administration;
- Perform regular updates and maintenance for Drupal, Backdrop, and WordPress implementations;
- Directly interact with and assist clients with a breadth of CMS daily use and administrative needs;
- Diagnose and troubleshoot issues with CMS implementations;
- Develop new CMS features via custom or contributed modules and plugins to provide enhanced functionality for clients;
- Be responsive and engaged with the business and administration of the cooperative, increasing as the worker approaches worker-ownership.
How to Apply
Please email us at email@example.com with the following:
- A cover letter including:
- Why you're interested in joining a worker cooperative
- Your relevant skills and experience for the job
- Your resume
People of color, trans/non-binary people, LGBQIA people, disabled people, immigrants, religious minorities in the US, fat people, and people from other communities that are currently and historically oppressed are strongly encouraged to apply. As an EOE/AA employer, we will not discriminate in our employment practices due to an applicant’s race, color, religion, sex, national origin or ancestry, age, sexual orientation, gender identification, genetic information, veteran or disability status or any other factor prohibited by law. Demonstrated ability to interact effectively and work successfully with persons of diverse backgrounds, including racial and ethnic, socio-economic, international, LGBQ, and trans identities is essential.