Palante Technology Cooperative is seeking a new technical support person to join us in our work with incredible nonprofit and community organizations. The new worker will join our tech support team, providing remote and on-site assistance to our clients in New York City.
Palante Tech Blog
Our infrastructure team member, Jamila, recently completed an upgrade of our entire monitoring infrastructure for Windows computers, which is a key part of how we keep our client systems running, up to date, and virus free. This upgrade was almost 7 years in the works! We’re so excited to finally be up to date, using a set up that involves Icinga2, an open source monitoring software, with specific Powershell scripts to make it work nicely with Windows. We wanted to share the details of our set up so that others can replicate or iterate on it for their own use.
In late April of 2016, I attended the Aspiration California Nonprofit Technology Festival in Watsonville, gathering with other technologists, nonprofit workers, organizers and activists to exchange ideas on how to better work for social justice through technology. I lead a session about alternative careers in tech after hearing that students from the Everett Program at nearby UC Santa Cruz were keen to hear about possibilities for making a decent living in tech while still being grounded in social and economic justice. Since that’s a pretty good description of my fourteen years in nonprofit technology, I was excited to share my experiences and advice.
Update on November 25, 2020: Our tech support team will not be scheduling non-urgent site visits between December 11, 2020 and January 4, 2021 in a precaution against rising Covid-19 cases around the nation, and to allow our workers to safely travel during the holidays.
As of version 5.23, CiviCRM has supported utf8mb4, the text encoding required to use emoji. There is now a simple API command to convert your entire database.
We maintain a wide variety of hardware and systems not only for our nonprofit clients, but also for ourselves. One challenge of that is connecting unique systems into one platform for monitoring.