Services

 Website Design & Development

Palante specializes in creating dynamic and affordable websites for a wide variety of organizations and purposes. We use open source content systems like Backdrop, Drupal and WordPress to build powerful, feature- and content-rich websites that organizations can easily update and administer themselves. We pay careful attention to accessibility, usability, and information architecture to create sites that are highly effective tools for communications, advocacy and engagement. Palante works both internally and in collaboration with other graphic designers to create unique and visually appealing site designs. After sites are launched we continue to work with organizations to support with updates and maintenance, troubleshooting, and adding or changing site features and functionality.

 CRM Database Strategy & Deployment

Databases, specifically constituent relationship managers (CRMs), are essential tools for organizing, communication and development. Palante specializes in planning, developing and implementing databases using CiviCRM, a web-based, open source CRM designed specifically for nonprofit organizations. We provide ongoing maintenance, support, development and training for existing CiviCRM implementations. We also provide data cleanup and migration services for both CiviCRM and other sources and destinations.

 Organizational Digital Security

Palante has developed an innovative and effective approach to organizational digital security, drawing from existing work, collaboration with trusted colleagues, and our own years of experience addressing security in the context of our tech support, web and database services. We guide organizations through comprehensive organizational digital security processes: grounding and discussion to establish a shared organizational understanding of safety and security, data inventory, risk assessment, analysis, recommendations and implementation.

We work within a harm reduction framework that centers the politics, priorities and needs of our client organizations and the communities they serve. We understand digital security as only one part of the holistic security of an organization, working with an awareness of physical security and emotional & mental well-being and collaborating with other capacity builders, trainers and consultants who work in different areas of security and safety.

Our unique focus on short and long-term implementation of security recommendations--including improving security for existing systems, setting up new technical solutions, establishing new policies and practices, and conducting digital self-defense trainings--lets us help organizations see their digital security processes through to fruition, from exploring ideas and concepts to taking concrete steps towards greater safety and security.
 

 Web Maintenance & Support

Our monthly maintenance and support plans for Backdrop, Drupal and CiviCRM are designed to keep your tools running smoothly and without interruptions, your software up-to-date with the latest bug and security fixes, and your important data backed up and protected with minimal intervention on your part so that you can focus on your organization's important work. Find out more.

 Desktop and Laptop Computer Support

When your computer stops working properly or you get a new one, sometimes you need a professional. We have the experience and resources to get your systems functioning for your particular needs quickly and efficiently. Palante Tech provides full support for our clients' computers with a variety of support plans. We support Windows, Mac, and Linux computers with flexible sliding scale hourly rates or as part of our Managed IT Plans.

 Technology Infrastructure and Networking

Wireless networks, file servers, networked printers, data backups and more. These tools make everyone's work easier, but many small organizations don't have the resources to hire someone to maintain their technology infrastructure. Palante Tech designs and implements systems that provide the crucial tech backbone that organizations require, while minimizing the need for in-house specialized tech expertise. We also provide technology purchasing and planning, helping organizations identify and obtain high-quality hardware and software that fits their budgets. We choose free and open source solutions whenever they make sense, including Debian and Ubuntu Linux, DDWRT, and Mozilla Firefox and Thunderbird.

 Managed IT Plans

If you only call for IT support when your technology is broken, you may find yourself without someone to handle preventative care or to provide big-picture guidance.  We offer comprehensive IT support plans for a fixed monthly cost, covering the IT functions normally provided by in-house staff.  For more info, check out our Managed IT Plans.